J&J Pest Control Satisfaction Survey J&J Pest Control Satisfaction Survey This survey aims to get feedback from our customers who availed of our Pest Control Services Ever Location Head Office 10th Ave 11th Avenue 4th Estate Arlegui Baesa Bagbag Bagong Silang Bagumbayan Bagumbong Bangkal Cainta Catmon Cavite City Concepcion Dalandanan Commonwealth (Department Store) Commonwealth (Supermarket) Forest Hill Gagalangin Gent Hermosa Kaybiga Lakandula Langaray Maligaya Marulas Masangkay Maypajo Maysan Metroplaza Morning Breeze Muzon Navotas Agora Paco Paliparan Pandacan Panghulo Parang Pateros Pearl Drive Peñafrancia Pinagbuhatan Polo Quirino Retiro Roces San Mateo Santolan Sapang Palay Sauyo Sucat Talipapa Trabajo Trece Vicas Yuseco Zapote Date of Service Name of Technician (s). Choose all that applies Aguilar, Elanjan (Elan) Ausente Jr, Reymundo (JR) Balagosa, Arnel (Arnel) Cajandab, Denver (Denver) Carillo, Ely (Ely) Del Valle Jr., Fernando (Fernando) Espinosa, Mark Angelo (Markie) Genton, Henry (Potpot) Gunayon, Jomel (Jomel) Lumagbas, Aj Paolo (AJ) Malanum, Michael (Keng) Manlabao, Rogie (Toto) Mariveles, John Melton (Melton) Menes, Justine Lee (Thine) Moreno, John Mike (JM) Orcasitas, Gilbert (Nunoy) Pelaez, John Kenny (Toto) Robles, John Cannedy (Jhay) Sagonoy, Richard Lance (Lance) Sapalaran, Diomar (Diomar) Sapalaran, Johnmel (Johnmel) Tangkay, Aldrine (Aldrine) Venturina, Euan (Euan) Yahya, Ammer (Ammer) The technician arrived within the scheduled time window. Strongly Disagree 1 2 3 4 5 Strongly Agree The technician was professional, polite, and wore a uniform. Strongly Disagree 1 2 3 4 5 Strongly Agree The technician explained the treatment plan before starting. Strongly Disagree 1 2 3 4 5 Strongly Agree The technician answered all my questions clearly. Strongly Disagree 1 2 3 4 5 Strongly Agree The technician wore appropriate safety gear (mask, gloves, etc.) Strongly Disagree 1 2 3 4 5 Strongly Agree The technician cleaned up the area after treatment. Strongly Disagree 1 2 3 4 5 Strongly Agree Any Comments or Feedback for your technicians? The treatment effectively reduced pest activity. Strongly Disagree 1 2 3 4 5 Strongly Agree I was informed about the chemicals used and their safety precautions. Strongly Disagree 1 2 3 4 5 Strongly Agree The chemical odor was tolerable and dissipated within a reasonable time. Strongly Disagree 1 2 3 4 5 Strongly Agree No damage or discoloration occurred to surfaces, plants, or pet areas. Strongly Disagree 1 2 3 4 5 Strongly Agree The treatment lasted as long as promised (e.g., 30/60/90 days). Strongly Disagree 1 2 3 4 5 Strongly Agree Any comment or feedback on the chemicals / treatments facilitated? What pest(s) were targeted? Roaches Rodents (Rats) Ants Bed Bugs Termites Other: Have you noticed any side effects (e.g., skin irritation, plant damage)? Yes No Maybe (Not Sure) It was easy to reach support for any issues / concerns. Strongly Disagree 1 2 3 4 5 Strongly Agree My call/email/text was acknowledged within 24 hours. Strongly Disagree 1 2 3 4 5 Strongly Agree When I reported a re-infestation or treatment failure, the company responded quickly. Strongly Disagree 1 2 3 4 5 Strongly Agree If you had a complaint, was it resolved to your satisfaction? * Yes No No Complaints raised to J&J Any comments on how your complaint/s were handled. Feel free to include positive feedback. How likely are you to renew or continue using our pest control service? Strongly Disagree 1 2 3 4 5 Strongly Agree Would you recommend us to a friend or business? Strongly Disagree 1 2 3 4 5 Strongly Agree Full Name (Optional) Position (Optional) Submit Now
